![]() ![]() ![]() In fact, showing humanity is great for customer service emails. Which doesn’t mean you shouldn’t make them personal in tone. Meaning, it has to be tied directly to the alias itself, not you. Change your signatures accordinglyĪnother key aspect of an email alias is that it’s representative of your company. For example, according to a dataset analysed by, the top 5 most common aliases are and signals that companies have to create specific digital spaces for client prospects, post-sales information, customer support and many other daily points of contact. So, when using them you should take the time to create and categorize these addresses to each specific need. Part of the reason you may have found the need for aliases is that you noticed a need to separate specific parts of your inbox. Whether it’s an email address you share with co-workers or simply an extension of your own, you need to keep professionalism and organization to make the alias work better for your needs. Thus, aliases can make it far quicker.Īs useful as email aliases are, it’s important to keep in mind some best practices you need to follow. If you work on multiple projects at once, creating Gmail aliases might help you find your conversations easily.Īnd inbox management, including archiving threads that are no longer relevant, is far easier if you categorize your messages. This is a good distinction to have if you or your employees fill multiple positions at the company. So, as you add email aliases, you create different digital personas to go by. For example, if you have, you can create a, ,, etc. You set up different addresses linked to your own account. What if instead of shuffling between multiple accounts, you could access them all from your inbox? That’s why Gmail aliases come in handy. But in small businesses, the process of checking out multiple accounts is time-consuming. The idea behind this Gmail feature is that business owners and their employees should be able to have different points of contact with third parties.įor instance, your sales should have their own email address, as should your marketing, your accounting and so on. If you’ve ever found yourself dealing with many business emails and in need of a better organized inbox, you might have stumbled upon Google Workspace email aliases. CUSTOMER STORIES Discover how customers love you use Drag to run their workflow for email-driven teams.Files Attach and manage important files.Email tracking Know when your emails are opened.Email sequences Automatically follow-up.Email templates Personalize emails, over and over.Custom fields Do more, faster with custom fields.Workflow automation Automations to help your team.Shared drafts Collaborate on draft emails.Shared labels Organize cards with labels.Shared Inbox Manage group emails like Boards Create Kanban boards in Gmail. ![]() Zapier Integration Connect to 5,000+ Apps.Google Calendar Set events from emails or tasks.Google Groups Connect Google Groups to Drag.Google Workspace Connect existing settings to Drag. ![]()
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